Reception & Admin Assistant

As a Reception & Admin Assistant at KPCA, you will be the first point of contact for our clients and visitors, creating a welcoming environment while ensuring seamless administrative support. Your role is crucial in enhancing operational efficiency and contributing to a positive company image.

What You'll Do:

• Greet and assist clients and visitors, ensuring a friendly and informative experience that promotes KPCA’s professional reputation.
• Manage phone calls and inquiries, directing them to the appropriate departments to enhance communication flow and reduce response time by 20%.
• Schedule appointments and manage calendars for team members, optimizing scheduling efficiency and reducing conflicts by 15%.
• Maintain accurate records and filing systems, ensuring easy retrieval of information and supporting a streamlined administrative workflow.
• Prepare and distribute internal communications and reports, contributing to improved team collaboration and information sharing.
• Support the finance department with invoicing and expense tracking, helping to maintain accurate financial records and achieve timely reporting.
• Assist with office supply inventory and purchasing, ensuring a well-stocked environment that minimizes operational disruptions.

Required Qualifications:

• High school diploma or equivalent; additional administrative certifications are a plus.
• Proven experience in a receptionist or administrative role, with a track record of providing exceptional customer service.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using office equipment.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent verbal and written communication skills, with a focus on professionalism and clarity.
• Ability to work independently and as part of a team, demonstrating reliability and initiative.

Nice to Have:

• Experience with customer relationship management (CRM) software or similar tools.
• Knowledge of basic accounting principles and experience in handling financial documentation.
• Familiarity with office management software and scheduling tools.
• Previous experience in a similar industry or environment.

What We Offer:

• Competitive salary with opportunities for performance-based bonuses.
• Comprehensive benefits package including health, dental, and retirement plans.
• Support for professional development and continued education.
• A collaborative and inclusive workplace culture that values diversity.
• Flexible working hours and potential for remote work options.
• Employee recognition programs and team-building activities.

Equal Opportunity Statement:
KPCA is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and experiences, ensuring that every individual has the opportunity to thrive within our organization.