5 training jobs found

As a Customer Services Representative at KPCA, you will play a crucial role in enhancing customer satisfaction and loyalty. You will be the first point of contact for our clients, directly impacting retention rates and overall business growth by delivering exceptional service and support. What You'll Do : Respond promptly to customer inquiries via phone, email, and chat, achieving a response time of under 2 minutes. Resolve customer issues efficiently, targeting a first contact resolution rate of 80%. Process orders and manage returns, ensuring a seamless experience that contributes to a 95% order accuracy rate. Gather customer feedback and insights to identify areas for service improvement, driving a 10% increase in customer satisfaction scores. Collaborate with team members to develop solutions for recurring issues, helping to reduce customer complaints by 15%. Maintain detailed records of customer interactions and transactions in our CRM system to support...

As a Post Office Counter Clerk at KPCA, you will play a crucial role in delivering exceptional customer service and ensuring efficient operations at our postal counter. Your contributions will directly enhance customer satisfaction and drive operational effectiveness, leading to improved service delivery outcomes. What You'll Do Provide outstanding customer service by assisting customers with their postal needs, ensuring a 95% satisfaction rate. Process various postal transactions accurately, achieving a target of less than 1% error rate in transactions. Maintain an organized and efficient counter environment, which includes replenishing supplies and ensuring cleanliness, leading to reduced wait times by 20%. Handle cash and credit transactions with precision, ensuring accountability and adherence to financial protocols. Contribute to team goals by actively participating in training sessions, helping achieve a collective performance improvement of 15% in service...

Additional Locations:  NA Primary Locations:  OR, Portland, 5838 NE Columbia Blvd, 97218  Requisition ID:  191609 Position Overview The Davey Tree expert Company is seeking enthusiastic students eager to gain hands-on experience in the fields of Tree Care, Plant Health Care, Sales, and Client Services.  If you are passionate about arboriculture and are looking to expand your skills, this internship is a perfect fit.  Join our team of dedicated professionals and gain the experience that will set you apart in the industry. Starting Date:  Flexible.  We are currently accepting applications for our Spring/Summer 2024 Internship Program.  Job Duties Join us to learn the art of tree care!  As an intern, you will have the opportunity to explore various opportunities in the industry, including tree care, tree climbing, chainsaw usage, plant health care, and customer service.  Internships in each division may vary in length depending on...

Additional Locations:  none Primary Locations:  OR, Portland, 5838 NE Columbia Blvd, 97218  Requisition ID:  190909 Position Overview Climbing Arborist Crew Leader     Invest in your future.  Join one of the largest employee-owned companies in the nation!  Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.     We are currently looking to add a dynamic Climbing Arborist Crew Leader to our passionate team of tree care professionals.  Your office is outdoors and you get a new view every day!    Compensation Data: $32-$42 per hour (2-4 years minimum experience) Job Duties What You’ll Do:  Climb Trees! Davey offers both DdRT/MRS and SRT/SRS climbing systems.  Safely and productively lead a crew in providing arboricultural care for our clients.   Including but not...