12 jobs found in Baltimore, MD

**Job Title**: Customer Care Representative **About the Role**:   As a Customer Care Representative at KPCA, you will serve as the first point of contact for our customers, delivering exceptional service that enhances customer satisfaction and loyalty. Your efforts will directly contribute to achieving a 15% increase in customer retention rates through effective communication and problem resolution. **What You'll Do**:   - Respond to customer inquiries via phone, email, and chat, ensuring timely resolution and a positive experience.   - Analyze customer feedback and service trends to identify areas for improvement, aiming for a 20% reduction in recurring issues.   - Collaborate with cross-functional teams to resolve complex customer issues, driving a 25% increase in first-contact resolution rates.   - Maintain accurate and detailed records of customer interactions in our CRM system, ensuring data integrity and accessibility.   - Proactively follow up with customers...

As a Data Entry Clerk at KPCA, you will play a crucial role in maintaining the integrity of our data management systems. Your attention to detail and accuracy will directly contribute to enhanced operational efficiency and informed decision-making across the organization. What You'll Do : Input and update data into company databases with 99% accuracy to ensure reliable records. Conduct regular data audits to identify and rectify discrepancies, aiming to reduce errors by 20%. Collaborate with team members to streamline data entry processes, enhancing overall workflow efficiency by 15%. Prepare and generate reports from databases to support organizational needs, ensuring timely delivery of essential information. Manage digital filing systems, organizing documents for easy access and retrieval, reducing search time by 30%. Assist in training new staff on data entry systems and best practices, contributing to a knowledgeable workforce. Maintain confidentiality of...

As a Front Office Assistant at KPCA, you will be the first point of contact for our clients and visitors, providing a welcoming environment that enhances our professional image. Your role is crucial in ensuring smooth daily operations, supporting team efficiency, and contributing to a positive client experience. What You'll Do : Greet and assist clients and guests, ensuring a professional and welcoming atmosphere that reflects KPCA’s values. Manage incoming calls and emails, directing inquiries to the appropriate team members to maintain a response time of under 24 hours. Schedule appointments and coordinate meeting rooms, ensuring optimal use of resources to enhance productivity. Maintain organized front office operations, achieving a 95% satisfaction rate in client feedback regarding reception services. Process incoming and outgoing mail and packages, tracking deliveries to ensure timely receipt and dispatch. Support administrative tasks such as filing, data...

KPCA is seeking a detail-oriented and proactive Legal Administrator to join our team. This pivotal role supports our legal department by managing administrative tasks, coordinating communications, and ensuring smooth workflow within the team. If you thrive in a fast-paced environment and have a passion for legal processes, this opportunity offers a chance to contribute meaningfully to our company’s success. Key Objectives Provide comprehensive administrative support to the legal team. Maintain accurate and organized legal documentation and records. Coordinate schedules, meetings, and communications effectively. Assist in preparing legal correspondence, reports, and filings. Responsibilities Manage and organize legal files, contracts, and confidential documents. Coordinate calendars, appointments, and meetings for legal staff. Draft and proofread legal correspondence and documents. Support the preparation and submission of legal filings and reports. Serve...

Additional Locations:  6247 D Falls Rd Primary Locations:  MD, Baltimore, 6101 Falls Rd., Suite 1 and Suite 2, 21209  Requisition ID:  191384 Position Overview Trim and remove trees, remove unwanted, diseased or dying limbs on trees, or to affect the health and safety of trees or surrounding areas by performing the following duties.    Job Duties What You’ll Do:  Climb Trees! Davey offers both DdRT/MRS and SRT/SRS climbing systems.  Operate as an active crew member with supporting ground crew and crew leader.  Perform all aspects of tree pruning and removal services safely and skillfully for clients.   Including but not limited to:   Pruning, thinning and removing deadwood throughout the tree canopy  Installation of cables, bracing and lightning protection systems   Removal of hazardous trees  Properly maintain, prepare and operate all tools and equipment including chainsaws, chippers, aerial lifts and more.  Be part of the most progressive...

Additional Locations:  6247 D Falls Rd Primary Locations:  MD, Baltimore, 6101 Falls Rd., Suite 1 and Suite 2, 21209  Requisition ID:  191385 Position Overview CLIMBING ARBORIST CREW LEADER Invest in your future. Join one of the largest employee owned companies in the nation!  Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.   We are currently looking to add a dynamic Climbing Arborist Crew Leader to our passionate team of tree care professionals. Your office is outdoors, and you get a new view every day!  Job Duties   What You’ll Do:  Climb Trees! Davey offers both DdRT/MRS and SRT/SRS climbing systems.  Safely and productively lead a crew in providing arboricultural care for our clients.   Including but not limited to:...

Additional Locations:  N/A Primary Locations:  MD, Baltimore, 6101 Falls Rd., Suite 1 and Suite 2, 21209  Requisition ID:  191149 Position Overview Pay scale $26.00 + per hour depending on Tree work experience MUST HAVE CDL Trim and remove trees, remove unwanted, diseased or dying limbs on trees, or to affect the health and safety of trees or surrounding areas by performing the following duties.    Job Duties What You’ll Do:  Drive vehicle to sites and operate as a member of the tree Crew Learn to climb trees! (Yes, we will pay you to do that.)   Operate as a member of a tree crew while progressively learning new skills  Learn to perform all aspects of tree pruning and removal services safely and skillfully for clients. Including but not limited to:   Tree identification and industry pruning guidelines  Prune, thin, and remove deadwood throughout the tree canopy  Learn how to install cables, bracing, and lightning protection systems   Assist in...

Additional Locations:  N/A Primary Locations:  MD, Baltimore, 6101 Falls Rd., Suite 1 and Suite 2, 21209  Requisition ID:  191147 Position Overview Pay scale depending on Landscaping experience $20-$26 per hour plus if you hold a CDL Landscaper   Invest in your future. Join one of the largest employee owned companies in the nation!  Davey has a unique culture that focuses on the open exchanging of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.   We are currently looking to add a dynamic Landscaper to our passionate team of tree care professionals.   Your office is outdoors, and you get a new view every day!      Job Duties   What You’ll Do: Cultivate your green career with us! Properly plant, trim, weed, mulch, and so much more. Diagnose insect, disease, and...

Additional Locations:  N/A Primary Locations:  MD, Baltimore, 6101 Falls Rd., Suite 1 and Suite 2, 21209  Requisition ID:  190345 Position Overview Landscaper   Invest in your future. Join one of the largest employee owned companies in the nation!  Davey has a unique culture that focuses on the open exchanging of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.   We are currently looking to add a dynamic Landscaper to our passionate team of tree care professionals.   Your office is outdoors, and you get a new view every day!  Job Duties What You’ll Do: Cultivate your green career with us! Properly plant, trim, mow, weed, mulch, and so much more. Diagnose insect, disease, and cultural/environmental  turf and shrub conditions. Maintain open communication with management...

Additional Locations:  N/A Primary Locations:  MD, Baltimore, 6101 Falls Rd., Suite 1 and Suite 2, 21209  Requisition ID:  190765 Position Overview Pay scale $20.00 to $33.00 per hour Trim and remove trees, remove unwanted, diseased or dying limbs on trees, or to affect the health and safety of trees or surrounding areas by performing the following duties.    Job Duties What You’ll Do:  Climb Trees! Davey offers both DdRT/MRS and SRT/SRS climbing systems.  Operate as an active crew member with supporting ground crew and crew leader.  Perform all aspects of tree pruning and removal services safely and skillfully for clients.   Including but not limited to:   Pruning, thinning and removing deadwood throughout the tree canopy  Installation of cables, bracing and lightning protection systems   Removal of hazardous trees  Properly maintain, prepare and operate all tools and equipment including chainsaws, chippers, aerial lifts and more.  Be part of...

Additional Locations:  Cecil County, MD Primary Locations:  MD, Millersville, 1131 Benfield Boulevard, Suite L-M, 21108  Requisition ID:  191882 Position Overview   Wetland Studies and Solutions, Inc., a Davey company, is seeking interns to join our Maryland team for summer 2024. Duties will include, but not be limited to, invasive plant control, vegetation monitoring/transplanting, erosion control, and stream enhancement/restoration and maintenance.  Interns will have the opportunity to rotate through different departments including ecosystems management, environmental science, and environmental compliance. Interns will also participate in in-house training courses including, plant identification, forest/wetland delineation, and stream restoration engineering. Work will primarily be located in Cecil County, Maryland.   Applicants should be interested in and understand wetland and riparian ecology and possess a strong work ethic with the desire to gain experience...

Additional Locations:  n/a Primary Locations:  MD, Millersville, 1131 Benfield Boulevard, Suite L-M, 21108  Requisition ID:  187381 Position Overview   Wetland Studies and Solutions, Inc., a Davey company, is seeking a civil, environmental, water resources, or biological engineering project manager interested in the ecological restoration of wetlands, streams, and water resources. Projects will primarily include stream restoration and wetlands mitigation and may include living shoreline and stormwater management.   Job Duties Primary duties will include: • Stream restoration design, project/construction drawings • Stream assessment and monitoring • Stream restoration construction oversight  • Wetland mitigation design, project/construction drawings • Wetland mitigation assessment and monitoring • Wetland mitigation construction oversight  • Coordinating Federal, State, and local approvals for wetland and stream projects • Hydrologic watershed analysis...