2 jobs found

**Job Title**: Cashier/Customer Service Associate **About the Role**:   As a Cashier/Customer Service Associate at KPCA, you will play a vital role in creating a welcoming and efficient shopping experience for our customers. Your contributions will directly impact customer satisfaction and retention, driving sales and fostering a positive brand image. **What You'll Do**:   - Process customer transactions accurately and efficiently, targeting a 98% accuracy rate in cash handling.   - Provide exceptional customer service, aiming for a 90% customer satisfaction score based on feedback surveys.   - Assist customers with product inquiries and recommendations, contributing to a 15% increase in upsells and cross-sells.   - Maintain a clean and organized checkout area, ensuring compliance with health and safety standards.   - Collaborate with team members to meet daily sales goals and inventory management, aiming for a 10% reduction in stock discrepancies.   - Handle customer returns...

KPCA is seeking a detail-oriented and proactive Administrative Assistant to join our team. This role is essential to ensuring smooth daily operations by providing comprehensive administrative support across departments. If you thrive in a fast-paced environment and enjoy organizing, coordinating, and facilitating office functions, this opportunity is for you. Key Objectives Support the efficient operation of KPCA through effective administrative assistance. Serve as a reliable point of contact for internal teams and external partners. Contribute to a positive and productive workplace by managing schedules, communications, and documentation. Responsibilities Manage calendars, schedule meetings, and coordinate appointments for team members. Prepare, proofread, and distribute correspondence, reports, and presentations. Maintain organized filing systems, both digital and physical, ensuring easy access to documents. Handle incoming calls, emails, and inquiries...