6 jobs found in Virginia Beach, VA

As a Customer Service Representative at KPCA, you will play a vital role in enhancing customer satisfaction and loyalty. Your efforts will directly contribute to our goal of providing outstanding service, driving a 20% increase in customer retention rates within the first year. What You'll Do : Respond promptly to customer inquiries via phone, email, and chat, achieving a response time of under 2 minutes for all channels. Resolve customer issues effectively, target a first-contact resolution rate of 85%, and ensure a positive experience. Maintain accurate records of customer interactions in the CRM system, achieving 100% compliance with documentation standards. Collaborate with cross-functional teams to identify and implement process improvements, aimed at reducing average resolution times by 15%. Conduct follow-up communications to ensure customer satisfaction and gather feedback, influencing service enhancements. Track and report on key performance metrics,...

Additional Locations:  n/a Primary Locations:  VA, Virginia Beach, 1008 Old Virginia Beach Rd Suite 200, 23451  Requisition ID:  190122 Position Overview   Wetland Studies and Solutions Inc., a Davey company, is seeking a full-time environmental compliance technician to join our Richmond, Virginia team. Projects include providing environmental compliance services associated with construction of transportation development, utility, residential developments, and commercial properties. Job Duties   Environmental compliance inspections and reporting Stormwater Pollution Prevention Plan (SWPPP) development and auditing Coordinating with federal and state resource agencies with regard to wetlands, erosion and sediment control and stormwater compliance Best Management Practices (BMP) construction monitoring Virginia Water Protection (VWP) construction monitoring Qualifications   MINIMUM REQUIREMENTS Associates or Bachelors degree in...

Additional Locations:  n/a Primary Locations:  VA, Virginia Beach, 1008 Old Virginia Beach Rd Suite 200, 23451  Requisition ID:  190117 Position Overview   Wetland Studies and Solutions, Inc., a Davey company, is seeking a full-time junior to mid-level Environmental Scientist to join the team in our Virginia Beach, Virginia office. We are looking for a motivated team player who will provide field support to and serve as a task manager on the Environmental Field Services Team. Job Duties   Responsibilities will include performing field activities (i.e., site visits), task management, analysis and interpretation of analytical results and field-collected data, working on assignments with project managers and fellow team members, coordinating with various subject matter experts, and communication with local, state, and federal regulatory agencies. Excellent oral and written communication skills and the ability to handle multiple project assignments and...

Additional Locations:  n/a Primary Locations:  VA, Virginia Beach, 1008 Old Virginia Beach Rd Suite 200, 23451  Requisition ID:  191879 Position Overview   Want to spend your summer in the great outdoors, learning all about the diverse services that Wetland Studies and Solutions, Inc. (WSSI), a Davey company, offers? Each summer, we host a class of talented individuals pursuing degrees in the engineering, environmental, and science fields, and we are currently seeking great interns to join our Virginia Beach, VA team for summer 2024.   Interns will have the opportunity to work hands-on with WSSI’s staff and learn from their expertise in the environmental consulting industry. Interns will rotate through different departments including environmental science, environmental assessment and remediation, hazmat, and environmental compliance. Duties may include assisting with vegetation monitoring, wetland assessments, wetland permitting, construction compliance...

Additional Locations:  Danville, VA Primary Locations:  VA, Virginia Beach, 1008 Old Virginia Beach Rd Suite 200, 23451  Requisition ID:  188737 Position Overview Take ownership of your future. Join one of the largest employee-owned companies in the nation while growing your career in a dynamic industry! Davey Resource Group, Inc. has a unique culture that focuses on the open exchanging of ideas, community partnership, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in utility and environmental services.   What you’ll do: Successfully contribute to all aspects of vegetation management planning and analysis. Utilize innovative technology and practices to help major electric utility providers deliver safe and reliable power and maintain national security. Inspect and assess vegetation in right-of-ways for compliance standards and construction work plans....

**Job Title**: Data Entry - Work from Home **About the Role**   As a Data Entry Specialist at KPCA, you will play a crucial role in maintaining the integrity and accuracy of our data systems. Your contributions will directly impact our operational efficiency and decision-making processes, ensuring that our teams have access to reliable information. **What You'll Do**   - Enter high volumes of data into various databases with a target accuracy rate of 98% or higher.   - Review and verify incoming data for completeness and correctness, achieving a turnaround time of 24 hours for all data entries.   - Identify and rectify discrepancies in data sets, leading to a 15% reduction in data errors over the next quarter.   - Collaborate with team members to develop and implement best practices for data management, enhancing overall productivity by 20%.   - Generate and maintain reports on data entry metrics, providing insights to management for continuous improvement.   - Assist in data...