kpca
Remote (Baltimore, MD, USA)
As a Front Office Assistant at KPCA, you will be the first point of contact for our clients and visitors, providing a welcoming environment that enhances our professional image. Your role is crucial in ensuring smooth daily operations, supporting team efficiency, and contributing to a positive client experience.
What You'll Do :
Greet and assist clients and guests, ensuring a professional and welcoming atmosphere that reflects KPCA’s values.
Manage incoming calls and emails, directing inquiries to the appropriate team members to maintain a response time of under 24 hours.
Schedule appointments and coordinate meeting rooms, ensuring optimal use of resources to enhance productivity.
Maintain organized front office operations, achieving a 95% satisfaction rate in client feedback regarding reception services.
Process incoming and outgoing mail and packages, tracking deliveries to ensure timely receipt and dispatch.
Support administrative tasks such as filing, data...
