Work Studio Analyst | Louisville, KY

Position Overview

Position Location: Louisville, KY

This position supports the critical work that the Vegetation Management group performs for LKE. The Analyst is responsible for administering the vegetation management planning software program (Work Studio). In this role, he/she/they will provide field crews support and assesses their work assignments, and report back to LKE management on progress and financials for tree contractors supporting Transmission and Distribution right-of-way maintenance. The ideal candidate is an excellent communicator, has an engineer’s mind to solve problems, and enjoys teaching others. This position supports multiple internal and external customers, including various business partners, their administrative personnel and field users, to ensure crew productivity, cost control and a positive customer experience.

What you'll do:

• Provides first level support to internal and external customers for Work Studio Software Suite and associated programs relating to work unit identification, data input, and invoice reconciliation for vegetation management activities relating to the LKE transmission network.

• Track defects within production processes and performs root cause analysis for functional issues to develop checklist for recurring problems.

• Works to solve organizational problems by analyzing processes, workflows and planning activities to identify opportunities for automation or improvement.

• Inputs, tracks, and monitors vegetation-related relay and sustained circuit outages into Work Studio and provides metrics to the Reliability and Performance Standards Team monthly.

• Act as a liaison under LKE/PPL Information Technology to Geo Digital to provide timely deliverables, requested upgrades, user licensing allocation, troubleshooting issues, and software implementation to ensure system functionality and continuity

• Maintains user rosters and updated permissions to ensure IT security and integrity of the LKE networks

• Provides training assistance and planning guidance to Work Studio desktop, tablet, and thin client users in both office and field environments

• Maintains metrics, analyzes statistical data, and makes recommendations for budget corrections based on trend analysis

• All other duties and projects as assigned.

What you'll need:

• A minimum of 5 years’ experience administering a multi-user work management software program with an emphasis on bettering the end user experience. Knowledge of GIS (Geographic Information Systems), programming and cartography including analyzing spatial data through mapping software and other data sets. Knowledge of utility forestry, logging or agricultural maintenance a bonus.

• Knowledge of database language such as SQL

• Proven work experience as a software Analyst or similar role

• Experience in maintaining a production related software for large number of users  Excellent communication skills, both written and verbal

• Strong computer skills and knowledge of QA databases and applications

• Strong analytical and problem-solving skills

• Meticulous attention to detail

• GIS and Database entry skills a bonus helpful

• Computer skills: Excel, Word, PowerPoint, GIS

• Customer interface skills and experience.

• Preferred education: Degree in computer science, geography, surveying, engineering, or related field. (Not required)

What you'll get:

• The opportunity to work in America’s great outdoors with teammates that will support your professional growth and managers who empower.

• Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers through the Davey Institute of Tree Science.

• A company vehicle for commuting purposes & cell phone.

• Competitive wages based on qualifications and experience and excellent benefits including health, dental, vision & life insurance.

• Employee referral bonus program.

• Scholarship program for employees and families.

• Charitable matching gift program.

• Discounted stock purchase options & 401(k) retirement savings plan with a company match.

• Paid time off and paid holidays.

Who we are:

The Davey Resource Group, Inc. is focused and relentless in our pursuit to help our utility clients deliver safe and reliable power to their customers and maintain national security. We are results-driven by our great people and the technology at our fingertips. People who love being the best and being a part of building something extraordinary. People who want to create change, who love what they do and the people they do it with. We are currently hiring Arborists, Foresters, Horticulturalists, Natural Resource Specialists, and plant and outdoor enthusiasts. Various full-time positions available include; entry-level, special projects, and supervisory roles. We are seeking candidates who have positive attitudes, excellent communication skills, and critical attention to detail. Team players who have a thirst for knowledge and growth are encouraged to apply.