San José

San José

San José San Jose, CA, USA
Apr 20, 2018
Full time
About the Department   The San José Environmental Services Department (ESD) is responsible for the management of solid waste collection and recycling; watershed protection and pollution prevention; municipal drinking water and recycled water; community sustainability initiatives, and the operation and infrastructure improvements of the San José-Santa Clara Regional Wastewater Facility (Facility). ESD’s mission is to deliver world class utility services and programs to improve our health, environment, and economy. ESD is comprised of a staff of over 530 with a diverse set of skills and specialties among our team. ESD staff demonstrate a strong commitment to teamwork, environmental protection, and building good partnerships. Positions & Duties The City of San José’s Environmental Services Department is currently recruiting for Public Information Representative I/II position. Salary Ranges Public Information Representative I: $63,544 - $77,334.40 Public Information Representative II: $70,137.60 - $85,238.40 Aligning with ESD’s mission, Public Information Representatives help develop and implement a range of communications strategies for projects and initiatives focused on enhancing the quality of life and environment for San José residents and businesses.  The ideal candidates have : Excellent verbal and written communication skills; experience in project implementation and management, planning, community outreach and engagement, graphic design, social media, short video production, and Microsoft Suite; and a can-do attitude and strong interpersonal skills. Ability to speak Spanish or Vietnamese is highly desirable. Flexible working hours may be required; some work may occur during evenings and/or weekends as needed. Typical responsibilities include but are not limited to: -Assisting the Public Information Manager and Senior Public Information Representative in developing communications plans for public outreach. This includes establishing and meeting appropriate goals and objectives, identifying target audiences, recommending tactics and evaluation methods, determining project budgets, applying the latest communication technologies and tools, setting evaluation standards, and gathering measurement data to ensure an effective public awareness campaign. -Creating and implementing public outreach campaigns by meeting with program staff, preparing campaign tactics and budgets, deploying tactics, and evaluating campaign effectiveness. -Writing and editing a variety of easy-to-understand communications materials including: brochures, flyers, web pages, social media posts, newsletters, news releases, advertisements, memos and reports. Interpreting concepts and messages into effective communication. -Engaging the audience with appropriate writing style and tone. Conveying information logically, succinctly and accurately. -Presenting to community groups representing ESD. -Managing the creative production process including developing timelines, providing creative direction to graphic designers, overseeing printing and mail-house services, and negotiating media purchases. -Using basic desktop/website publishing, illustration and presentation software to design and produce basic outreach materials and/or webpage content. Knowledge and execution of video script-writing and production desired. Minimum Qualifications Public Information Representative I Education: A Bachelor's Degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or a closely related field. Experience: No minimum experience required. Acceptable Substitution: Additional years of professional experience in public relations, public information or other related experience may be substituted for education on a year-for-year basis up to two years. Licenses: Valid California Driver's License. Public Information Representative II Education : A Bachelor's Degree from an accredited college or university in journalism, communications, advertising, marketing, public relations, public administration, or a closely related field. Experience: Two (2) years of progressively responsible professional public information, marketing or public relations experience. No substitution for education. Licenses: Valid California Driver's License. Closing date and time: 4/30/2018 at 11:59 PM Pacific Time