SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial Services and Technology industries. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, we specialize in flexible, high-quality outsourced customer support solutions with an emphasis on inbound customer care and technical support.