City of Tacoma Tacoma, WA, USA
Nov 22, 2019Full time
Position Description The City of Tacoma's Solid Waste Management Division (located within Environmental Services Department) is hiring a two year, project based position to support the education and outreach efforts related to the Recycle Reset project . The Recycle Reset project has three main goals: Inform the Tacoma community about changes to the City's recycling program and associated surcharges Reduce contamination (garbage) in the recycling stream by encouraging people to Recycle Right (empty, clean, and dry) and only place items that are recyclable in Tacoma into their recycling container Promote waste reduction strategies and programs This position will assist in the education and outreach efforts to meet the goals listed above. The Project Specialist will work with customers, community leaders, organizations, and other stakeholders to inform the community about changes to the program, and how they can work with the City to reduce contamination in Tacoma's recycling stream. Our ideal candidate will be a person who exemplifies the following traits and skills: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills with the ability to establish and maintain effective working relationships. Ability to communicate in a clear, comprehensive, effective and professional manner, both orally and in writing. Ability to negotiate, mediate, and facilitate contentious issues to positive conclusion within a charged atmosphere. Detail oriented, with strong organizational, time-management, and customer service skills. Ability to effectively work in a multi-cultural workplace with a diverse customer base. JOB-SPECIFIC DUTIES: Collaborate with project team to plan, develop, coordinate, and implement an effective and equitable strategy that emphasizes outreach and education to those most impacted by the changes. Build and grow relationships in the Tacoma community that support participation and best practices for the residential recycling program. Give presentations to community members, community based groups, nonprofit organizations, Neighborhood Councils, and other relevant stakeholders. Identify community events and other opportunities for face-to-face interaction with customers, and table at those event with information regarding the changes to the program. Identify opportunities for outreach expansion and collaboration with community members, community based groups, nonprofit organizations, Neighborhood Councils, and other relevant stakeholders. Coordinate with supervisor on contamination reduction strategies, especially in areas that have traditionally high contamination rates. Conduct ongoing monitoring and evaluation of activities that examine the effectiveness and impact of outreach and education efforts with defined metrics and deliverables. Assist in the annual waste characterization study. Assist route supervisors and the project supervisor in periodic checks of contamination on certain routes. Review educational materials for accuracy and effectiveness. Provide administrative assistance to the project supervisor, as needed. OTHER ESSENTIAL DUTIES: Investigate and recommend projects. Initiate needs assessment and other studies to determine project areas. Develop project proposals including actions, goals, and probable costs; supervises the implementation of the project on occasion; conducts evaluation of the project. Provide technical assistance in preparing unit program and line-item budgets. Act as official department or division representative on pertinent boards, panels, and committees. Provide information to groups and the public concerning projects; speak before groups on occasion. Write reports and prepare documents as necessary. Perform related duties as assigned. In the Environmental Services Department we believe everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. The Focus on healthy neighborhoods and a Thriving Puget Sound defines the core values of the Environmental Services Department and our clear focus on: Customers, Employees and Operations with the three following statements: Customers - Partner with the community on customer-valued services to meet the diverse needs of Tacoma neighborhoods Employees - Foster safe culture built on trust, conversation and equity Operations - Operate using best practices and innovation to meet changing environmental and community needs. HEALTHY NEIGHBORHOODS + THRIVING PUGET SOUND = A BETTER TACOMA *** SPECIAL NOTE: This is a project position expected to end December 31, 2023 unless extended. *** Qualifications An equivalent combination to: graduation from high school and considerable experience in design, implementation and evaluation of projects. Some college is desirable. DESIRED QUALIFICATIONS: One year experience conducting equitable community outreach and engagement Knowledge of how to relate to others' lived experiences Communicate effectively both orally during presentations and meetings, in written reports, memos, and on outreach materials. Interpersonal connections with community leaders and organizations working in the various neighborhoods of Tacoma, especially the Eastside and South End. Fluent in Korean, Vietnamese, Khmer, Russian, and/or Spanish. Skills in establishing metrics for monitoring and evaluation of community engagement programs and activities Above average administrative and computer skills with a working knowledge of Microsoft Office Familiarity with waste reduction and prevention strategies, as well as other environmental issues Familiarity with Asset Based Community Development and other community engagement strategies Considerable knowledge of programs and strategies to increase positive environmental behaviors and outcomes Working knowledge of research and other environmental sustainability information gathering techniques, particularly those associated with community outreach, engagement, and education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Valid Washington State driver's license. Knowledge & Skills KNOWLEDGE Considerable knowledge of the purpose and objectives of the program unit. Considerable knowledge of community and private organizations and resources. Working knowledge of project planning and evaluation procedures. Working knowledge of information gathering techniques, particularly those associated with community forums and opinion polls. SKILLS Develop ideas into feasible projects. Communicate effectively both orally and in writing. Meet schedules and time lines. Work independently with little direction. Remember to say you found this opportunity at EnvironmentalCareer.com !