Licensed Social Service Manager

  • Greencorps Chicago NFP Terra Firma
  • 3333 South Iron Street, Chicago, IL, USA
  • Dec 29, 2022
Seasonal Cultural Resources

Job Description

Greencorps Chicago Not for Profit (GCNFP), a 501c3 organization, seeks to employ a Licensed Social Service Manager who will assist in creating an environment that promotes learning and development by supporting program participants of the Greencorps Chicago, the City of Chicago’s green industry job training program for individuals with barriers to employment. GCNFP’s mission is to promote access to sustainable, environmental, and economic solutions for individuals and communities that have been historically impacted by systemic barriers and inequities by providing training, professional development, and economic advancement opportunities.
This position will report to the GCNFP’s Executive Director and work closely with the Greencorps Chicago Director. We are seeking an emotionally intelligent Licensed Social Service Manager to act as advocate and support program participants in fostering their personal and professional development, expanding their capacities, and developing coping mechanisms to improve their long-term success. The License Social Service Manager will manage and support a team of Vocational Case Managers, a Social Services Coordinator, and a Social Service Trainer across two program locations.

The responsibilities of the Licensed Social Service Manager include:

• Design and develop a comprehensive support service framework for the Greencorps Chicago program • Manage and lead a supportive services team to provide comprehensive support services to program participants

• Collaborate with the Greencorps Chicago training team, its partners, and project staff to develop comprehensive care and individual development plans and identify outside services for clients
• Anticipate and diagnose emerging challenges of participants to preemptively address misunderstandings and promote growth in the participants’ interactions while at work and general professional development

• Monitor and evaluate participants’ progress and modify action plans accordingly • Provide crisis intervention practices including trauma-informed care and restorative justice practices • Counsel individual participants as necessary

• Maintain accurate records and report on participants’ status to approved staff members • Meet regularly with supportive service staff to discuss individual participants’ performance, learning challenges, or interventions

• Support supportive service staff in assessing each case/issue and set tailored or aligned measurable goals to achieve optimal success

• Plan, coordinate, manage, and implement support tools to help participants deal with challenges and difficulties and to overcome barriers
• Other tasks as needed

Qualifications for this position include:

• Graduation from an accredited college or university with a BS degree (MS preferred) in Social Work, Psychology or Sociology supplemented by a minimum of three years of related work experience. LSW is preferred.
• Proven managerial and supervisory experience of five or more employees
• Demonstrated experience in teaching, practice, and/or research about issues of privilege and oppression, social justice, racial justice, social inequalities, and/or diversity, equity, and inclusion (DEI) initiatives.
• Previous practice and/or research experience with a demonstrated commitment to improving access and opportunity for historically underrepresented and marginalized groups.

Required Skills:

• Social perceptiveness and empathy, and experienced with Trauma-Informed Care approaches

• Ability to understand and diagnose assets, barriers, challenges, and opportunities of individuals with barriers to success among racially and economically diverse populations including but not limited to re-entry populations.

• Culturally competent and able to relate and communicate with diverse populations • Computer skills (Microsoft Office, Google Suite, email communication, etc.)
Position Requirements
• Must have a valid Illinois driver’s license with clean driving record (or willingness to drive personal vehicle)

• Willing to submit to background check at hiring
• Must be available to work regular scheduled hours, Monday-Friday, 8:30 am -5:00pm
• Must also be willing to work an irregular schedule, when necessary

Job Level



Nonprofit- NGO