Senior Program Manager

  • Environmental Incentives
  • Remote (Washington D.C., DC, USA)
  • Dec 29, 2021

Job Description

Environmental Incentives’ mission is to enhance the natural systems that sustain resilient and healthy communities. We design performance-driven approaches to conservation that empower public and private sector leaders to multiply their impact. We are environmental thought leaders pioneering a new wave of conservation, helping people get the most from their investments in the environment. Since our establishment in 2004, we have become a leading advisor on natural resource programs and policies across the country and internationally. Environmental Incentives is a certified B Corporation operating four offices across the U.S. and supporting field staff in multiple countries.  

  • Western Office (headquarters) - South Lake Tahoe, CA  
  • Southern California Office – San Diego, CA  
  • Eastern Office - Washington, DC   
  • Mountain Office - Denver, CO 
  • Kenya Field Office - Nairobi, Kenya 


Environmental Incentives is seeking a highly productive person to fill the position of Program Manager. This position will support the Program Cycle Mechanism (PCM).  

The Program Cycle Mechanism (PCM) is a multi-year institutional support contract managed by the USAID Bureau for Policy, Planning and Learning (PPL) and implemented by EI with four partner organizations. This high-performing and busy team is focused on helping USAID to improve the effectiveness and sustainability of USAID interventions in order to achieve lasting development outcomes.  The Program Cycle is the USAID operational model for planning, delivering, assessing, and adapting development programming in a given region, sector, or country to advance U.S. foreign policy. 

Assistance provided under institutional support contract includes the development or revision of policy, guidance, training; supporting innovative capacity building approaches; providing direct staffing and technical assistance support to Mission and Washington offices; supporting the implementation of the Program Cycle at an Agency-wide level; and facilitating the sharing of Program Cycle resources online with USAID internal and external audiences.   


Under the direction of the Washington DC-based PCM Senior Operations Manager, the successful candidate will serve as part of a program management team that also includes the Chief of Party, Deputy Chief of Party, and Senior Operations Manager. The Program Manager's remit will include managing project-wide products and initiatives, such as the annual work plan, required reports, and the execution of standing project management meetings. They will engage with the program management team in recruiting, budgeting, and operations support. The Program Manager will also support PCM's implementation of EI management processes around planning, forecasting, and reporting. The successful candidate will have a strong orientation to facilitating processes to help high-performing teams and individuals implement contracted work. They will also be able to quickly grasp complex coordination needs and set clear paths for team members, managing adaptively in response to emerging priorities. Over time, responsibilities may shift as new needs and priorities emerge in our growing portfolio.  


  • Lead processes to develop and roll out project deliverables such as work plans, monthly meetings, yearly retreats, annual reports, synthesis of findings, etc.  
  • Develop and/or manage trackers and tables for planning and monitoring upcoming tasks, responsibilities, and milestones for project design, implementation, and evaluation.  
  • Support the senior management team in planning, facilitating, and following up team meetings, both remote and in-person. 
  • Support all aspects of recruiting and onboarding, including coordinating PCM Program Cycle Orientation and alignment with EI’s onboarding process 
  • Liaise with Senior Operations Manager to develop appropriate subcontracting agreements, consulting agreements, employment agreements, and any associated agreement modifications. Assist in tracking consultant and subcontractor spending in line with allotted budgets. 
  • Assist in research, knowledge management, data management, and work process management in development of client products.  
  • Provide technical support in collecting, synthesizing, managing, and reporting on program or project implementation, including quantitative and qualitative data. 
  • Support prime contract compliance under Senior Operations Manager oversight.  
  • Support travel arrangements in compliance with contract requirements.  


  • Serve as the primary point of contact for PCM office space, reconciling payments, troubleshooting issues, and assessing use of physical space by staff and making recommendations on expansion if needed. Coordinate with EI staff on space planning and use. 
  • Maintain PCM equipment inventory database, troubleshoot equipment issues, and recommend updates in equipment as needed.  
  • Prepare disposition requests for equipment that has aged beyond practical use.  
  • Ensure proper filing of project documents according to PCM and EI standards.  
  • Provide backstop support related to overseas staff as needed.   
  • Perform other duties as assigned and related to the position.  


  • Closely monitor entries into EI’s accounting system to ensure accurate and timely coding of time and expenses.  
  • Assist with client financial reporting requirements, including quarterly financial reports, quarterly accruals report, and other ad hoc reports as requested by the client.  
  • Support and maintain budget and financial management tools, visualizations, and dashboards, and carry out financial analyses to support management decisions.  


Environmental Incentives seeks talented, creative, and inspired professionals who can provide support in a growing practice.   


Bachelor’s degree and 7 years of relevant experience or Master's degree and 5 years relevant experience or equivalent combination of education and experience. 


  • Experience providing technical input to products and initiatives as a member of a team and facilitating the development of work products and initiatives across large, diverse teams. 
  • Demonstrated administrative experience managing multiple tasks and consultants, clients, and stakeholders. 


  • Bachelor’s degree and 10 years of relevant experience or Master's degree and 8 years relevant experience or equivalent combination of education and experience.
  • Experience in a field relevant to international development, or project management certification.
  • Experience developing project management processes and supporting teams in adopting them.  
  • Experience with budget and database software 


  • Demonstrated knowledge of government procurement regulations, practices, and documentation. USAID experience strongly preferred. 
  • Cross-cultural competence and experiences working, living, or studying in other countries.   
  • Ability to collaborate with, listen to, respect, and celebrate the contributions of others, including others of different cultural backgrounds. 
  • Strong process management skills and ability to produce quality products as scheduled. 
  • Highly organized with excellent verbal and written communication skills, as well as strong facilitation and copy-editing skills.  
  • Exceptional customer service skills, a problem-solving approach and adaptability — an eagerness to assist others, and flexibility in taking on the work at hand. 
  • Advanced to expert knowledge of MS Office suite (particularly MS Word, Teams, PowerPoint, and Excel) and Google Suite (Gmail, Calendar Google Drive/File Stream, Sheets, Docs).   
  • Willingness to be available outside of regular office hours for client calls and other time-sensitive tasks. 


  • Legally authorized to work in the United States with no restrictions. 
  • Eligibility to obtain and maintain a USG facility access or security clearance for work in the United States is required. 
  • Criminal background check required


Environmental Incentives also offers a competitive benefits package that includes: 

  • 100% employer-funded medical, dental, short- and long-term disability, and life insurance for employees. 
  • Highly competitive 401k contributions that start on day one of your employment. Did we mention we offer environmentally responsible investment options?  
  • Generous vacation, holiday, and sick time. You’ll also get paid time off opportunities each year to vote and volunteer at a charity of your choice!   


The position will be based in Washington DC, with infrequent travel. Due to the circumstances surrounding COVID-19, the position will begin remotely. 

Proof of full vaccination against Covid-19 or legally authorized exemption is required for all Environmental Incentives employees working in the United States, regardless of office location or remote work. Selected candidates will be required to provide proof of full vaccination before beginning employment with Environmental Incentives. Full vaccination is defined as 2 weeks after the final dose of the requisite vaccination. 


We are committed to developing an inclusive work environment for all employees, where diversity of thought, style, culture, and skill is valued in support of individual performance and potential, as well as our business goals and mission. We prohibit discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or and other characteristic protected by federal, state or local laws. 

Reasonable Accommodation:

Applicants with disabilities may contact Environmental Incentives coordinators via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact Human Resources:

Brenda Ables

Director of Human Resources

Phone: (202) 525-2450


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