Customer Service / Client Experience Coordinator | Plymouth, MN

  • Davey Resource Group, Inc.
  • Plymouth, MN, USA
  • Jan 16, 2020

Job Description

Requisition Number: 50935  
Company Name: The Davey Tree Expert Company 
Service Line: 1RES - Kent-Residential & Commercial Services 
Employment Type: Regular 
Job Type: Full Time 
Education Level Required: High School Diploma / GED 
Work Experience Required: 1 - 2 years 
Relocation Available: [[relocation]] 
Travel Expectations: None 


The Davey Tree Expert Company


Position:                 CLIENT EXPERIENCE  COORDINATOR (Customer Service Represenative)  (Full -Time)


Starting Date:         Applications accepted until suitable candidate is selected


The Davey Tree Expert Company is a leader in arboricultural and landscape services throughout the US. Davey Tree, is seeking qualified candidates for a full-time Client Experience Coordinator position. Davey Tree provides tree are and arboricultural services to residential and commercial clients throughout the region. The Client Experience Coordinator is often the first point of contact for our prospects/clients and plays an important role in their overall client experience. This position is responsible for general office and client administrative functions within the office.



Manages and handles office activities associated with tree care and plant health care operations. Position involves handling incoming calls, scheduling of prospect/client calls, creating contracts, entering employee time sheets, maintaining client account information; billing/invoicing, managing accounts receivables and maintaining files. A working knowledge of Microsoft Office; including Outlook, Word, and Excel are required.



  • Minimum two-years’ experience in office processes and office administration procedures
  • Outstanding telephone and communication skills
  • Proficient in Microsoft Outlook, Word, and Excel
  • Ability to meet deadlines, attention to detail and accuracy
  • Expert organizational skills and ability to multi-task
  • Preferred qualifications include prior working experience with SAP systems


ADDITIONAL INFORMATION: Pay levels are based on qualifications and experience. The Davey Tree Expert Company is an Equal Opportunity Employer. Davey is Employee Owned. Davey offers competitive wages, excellent benefits, and F/T positions include option to buy Company stock after 1-year. Pre-employment Drug and E-Verify Social Security # Verification required.



The Davey Tree Expert Company has U.S. and Canadian operations in more than 47 states and five provinces and provides a variety of tree care, grounds maintenance and consulting services for the residential, utility, commercial, and government markets. Founded in 1880, Davey has been employee-owned for 35 years and has more than 8,000 employees who provide Proven Solutions for a Growing World. For more information, visit

If you need any assistance at any time please contact us at 1-800-445-8733 ext. 1108 or at



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