Manager of Park Ranger Operations

  • Santa Clara County Parks
  • Santa Clara County, CA, USA
  • May 14, 2019
Full time Parks

Job Description

Under administrative direction, to plan, develop, manage and evaluate programs and projects which provide for the ranger operations of the County Regional Park System and to assist the public in the use of County park and recreation facilities and resources.

The Manager of Park Ranger Operations is responsible for the ranger operations of all 28 Santa Clara County regional parks. This position is responsible for working in coordination and collaboration with the Manager of Park Maintenance Services to ensure the Department meets the regional recreation, trail, and natural area needs of the public by achieving the vision of the parks system, through excellent customer service, high standards, budget acumen, employee recruitment and selection, data analysis, and the use of leveraged resources. 

The ideal candidate is a transformational leader who can create an inspiring vision of the future and motivate and coach staff to engage with, and achieve, that vision. The ideal candidate is also an expert in the parks and recreation field and has experience in change management, data analysis, partnerships, budgeting, labor relations, and public relations. 

In order to qualify for the Manager of Park Ranger Operations position, applicants MUST possess a current California Penal Code Section 832 Powers of Arrest Certificate at the time of application, and a copy of the certification must be attached to the electronic application. A letter from a certified swim instructor issued within the last 12 months, verifying the ability to swim one hundred (100) yards within five (5) minutes must be attached to the application as well. 

Special Note: Transitional housing may be available. 

The County of Santa Clara has an exceptionally generous benefit program, including medical, dental, vision, retirement, deferred compensation and retiree medical coverage. For more information about benefits and retirement, please visit: 

Typical Tasks

  • Develops, recommends, evaluates and modifies plans, procedures and policies for the administration, management and operation of the Operations Division of the County Regional Park system;
  • Reviews recommendations for personnel resource needs and the allocation of staff required to reach unit objects;
  • Prepares and presents annual budget recommendations for the Operations Division;
  • Monitors, evaluates and resolves issues and concerns of public safety and customer service within the Park System;
  • Reviews incident reports, requests for grounds and facilities modifications;
  • May perform a specialized staff assignment in areas such as public relations, park administration, recreation services and resource management;
  • May assign, supervise and participate in the work of subordinate classes of Park Ranger and other personnel assigned to the park unit, such as: patrol of a park or recreational area; greeting and directing of park visitors; and interpreting the natural and historical features of a park area;
  • May conduct formal and informal training of Park Rangers in such areas as: educational and interpretive programs; first aid techniques; departmental practices, policies and procedures;
  • Provides assistance in emergency situations at their unit(s) or at all park locations;
  • Prepares staff reports;
  • Issues warnings and citations under appropriate laws or ordinances;
  • May make court appearances;
  • May be assigned as a Disaster Service Worker, as required;
  • Performs other related duties as assigned.

Employment Standards

Possession of a four (4) year bachelor's degree from an accredited college in Environmental Resources, Natural Resources, Park Management, Recreation Management, or a closely related field.AND
Two (2) years as a Park Ranger Supervisor.


Possession of a two (2) year college degree from an accredited college.


Four (4) years of experience in the management, operation or protection of a park, forest, public

recreational, or historical area two (2) of which should be as a Park Ranger Supervisor.

Possession of a valid California driver's license prior to appointment, and the ability to qualify for and maintain a County driver's permit upon


  • Possession of the American Red Cross Emergency Response First Aid certification (First Responder Level or higher) and American Red Cross CPR for the Professional Rescuer certification before completion of the probationary period;
  •  Possession of current California Penal Code Section 832 Powers of Arrest certificate.

Special Requirements 

Eligibility for appointment as a peace officer as provided in Sections 1029, 1030, and 1031 of the California Government Code.  This requires that candidates:

  • Must not have been convicted of a felony or equivalent offense as outlined in California Government Code Section 1029;
  • Must be a citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship;
  • Must be at least 18 years of age as outlined in California Government Section 1030;
  • Must be free from any physical, emotional or mental condition that might adversely affect the exercise of peace officer powers as determined by a licensed examining authority in accordance with California Government Code Section 1031;


  • Willingness to work weekends, holidays, or other irregular hours and to conform to departmental uniform standards; 
  • An ability to swim one hundred (100) yards within five (5) minutes (verification issued within the last twelve (12) months);
  • Must successfully demonstrate and maintain physical fitness in order to perform the full scope and functions of the job.

    Knowledge of:
  • Methods of administrative problem solving;
  • Principles of organization and administration of fiscal, personnel and related aspects or park program management;
  • Principles of employee supervision, counseling, discipline and training;
  • Principles and practices of natural resources conservation, park management, and general law enforcement;
  • Principles and practices of first aid and safety;
  • Methods and materials used in park interpretive programs;
  • Laws of the Federal, State, and County ordinances as they pertain to Santa Clara County Parks and Recreation department;
  • Public relations practices.

    Ability to:
  • Plan, organize, control and evaluate park operations and programs;
  • Develop and recommend park unit goals and objectives within the context of departmental policies and priorities;
  • Develop and implement short and long range budget plans that accurately reflect park unit needs;
  • Plan, assign, and supervise the work of others;
  • Read, interpret and enforce laws and regulations in accordance with County policy;
  • Maintain records and prepare clear, complete and concise reports;
  • Evaluate situations accurately and adopt an effective course of action;
  • Speak and write effectively and clearly;
  • Deal effectively with the public;
  • Establish and maintain cooperative relationship with the public and other agencies.

Job Level

Mid-level,   Senior-level  


Government- Local/Regional


$113,780.16 - $138,305.44 Annually

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