National Service Coordinator

  • Appalachian Trail Conservancy
  • Asheville, NC, USA
  • Feb 12, 2019
Internship- Paid Admin Assistant/Environmental Support Communication - Public Outreach Conservation/ Natural Resources

Job Description

This position helps advance volunteer and training opportunities on the Appalachian Trail (A.T.) primarily through personal relationships, online research and effective written communications. Working with key contacts within A.T. maintaining clubs, National Park Service and the US Forest Service, the goal of the position is to promote volunteer opportunities and increase participation from new volunteers. The selected candidate must be able to work both independently with minimal supervision and cooperatively as a team.


Through this position, recreation visitors, A.T. Community members and the general public will gain a greater understanding of the essential service volunteers provide to the A.T. with an aim to cultivate their active participation. This work underpins the Partnership of the National Trails System’s (PNTS) third goal of building capacity of organizations to better administer, manage and sustain national scenic, historic and recreation trails. It also bolsters ATC’s strategic plan goal of Engaged Partners by assisting all 31 clubs in meeting their commitments to manage the Trail and its facilities into the future.


Essential Duties and Responsibilities

  • Research online and over the phone/email with club volunteer leaders upcoming A.T. volunteer events.
  • Research upcoming volunteer and training opportunities with ATC program staff.
  • Enter events in A.T. Volunteer Engagement Platform
  • Serve as a technical advisor for online listings to appeal to volunteers of all ages, including crafting messages for social media.
  • Update volunteer opportunity promotion strategy document on 2019 event listings.
  • Present 2019 volunteer promotion findings through an online learning session, or webinar.
  • Support volunteer program staff in exploring ideas for volunteer recruitment strategy.
  • Draft volunteer event press releases
  • Promote opportunities on regional volunteer hubs.
  • Connect personally with individuals, groups, scouts with volunteer interest to ensure they are appropriately engaged.
  • Follow-up with event hosts after activities to collect participation information and collect lessons learned to be shared. Enter data in Volunteer Engagement Platform.
  • Process work-trip rosters, accomplishments, and file photos.
  • Participate in three volunteer activities to capture and tell stories of National Scenic Trails and volunteerism through pictures, videos and articles.
  • Write volunteer profiles for the Volunteer Spotlight feature on ATC’s website.
  • Write blog posts for The Register Blog focused on successful models for volunteer engagement.
  • Support volunteer program photo database organization and refinement.


Skills Required

  • Excellent persuasive writing skills.
  • Excellent interpersonal communication skills
  • Strong competence with word processing and spreadsheets and database skills
  • Experience with media relations and public relations
  • Experience writing for social media and familiarity with social networking sites
  • Familiarity with the Appalachian Trail and experience with trail work is desirable
  • Ability to problem-solve
  • High degree of initiative and a team player
  • Desire to learn and contribute


Physical Demands

  • Ability to communicate with individuals by phone, email and in person.
  • Working on the phone or computer for prolonged periods.
  • Visits to high-profile volunteer project sites will entail hiking 2-6 miles.



  • Exposure to recreation resource management
  • Opportunities to meet and learn from professionals in the field of conservation working in non-profits and federal agencies to manage the Appalachian Trail and other National Trails
  • Gain essential skills in volunteer coordination, non-profit program administration, and cooperative management of a National Scenic Trail.
  • Edit the Volunteer Opportunity Promotion Plan, utilizing data from first 6 months of internship.
  • Present findings on volunteer opportunity promotions and strategy at an online learning session, or webinar.
  • Opportunity to build a strong scholarship application for conservation-based seminars in 2019-2020.


Time and Location

The position requires 15 hours per week at the Appalachian Trail Conservancy’s office on Zillicoa St. in Asheville, North Carolina where there is moderate noise level due to an office environment with a high level of activity of staff and volunteers on the phone, computers and using printers.


Schedule will be defined in advance with supervisor.



This is a 7-month (30-week) internship.

Mar 1 – Sept. 30, 2019



Intern will receive a monthly stipend of $700.


Important Note

This position is generously funded by the Partnership for the National Trails System’s Trail Intern Grant program. Due to the grant funding requirements, interns must be between 16 and 29 years old.



To apply for this internship please submit a letter of interest and resume using this link: Application review begins on February 22, 2019, though the position is open until filled.

Job Level



Nonprofit- NGO


$700/mo for 15 hrs/wk