Product Engineer

  • East Syracuse, NY, USA
  • Jan 24, 2019
Full time Environmental Science - Engineering

Job Description

Company Overview

INFICON is a growing, global, leading provider of innovative technologies that enhances productivity and quality in sophisticated industrial processes. The products provided by INFICON are world-class instruments for gas analysis, measurement, and control and are vital to manufacturers and end-users. INFICON is headquartered in Switzerland and has world-class manufacturing facilities in Europe, the United States and China with subsidiaries located throughout the world. This position will be located at INFICON's U.S. headquarters in East Syracuse, NY. For more detailed information about INFICON, please visit our website at

Broad Function:

This position will provide technical support of Environmental Sensors (ES) Product Center product Portfolio. This will include to carry out installations and product trainings at customer sites. Develop specific application solutions for customer requirements within the ES Product markets. Perform a broad range of technical marketing functions including, but not limited to: competitive analysis, market positioning, customer support, documentation, training and market research. This position will help support the ES product line with all aspects of applications and recommendations.


  • Provide technical support of Environmental Sensors Product Center product Portfolio
  • Provide software and hardware testing for ES products to both internal and external customers
  • Assist in the production of operating/service manuals, white papers, application notes and other technical support documentation
  • Provide oral and written technical support and training for ES products to customer and sales team worldwide.
  • Collaborate with Marketing Communications on key market focused product messaging
  • Coordinate product evolutionary changes/upgrades interdepartmentally
  • Coordinate and fulfill product installations with sales and customers
  • Estimated travel is up to 30%

Required Qualifications:

  • Bachelor of Science in Engineering or Physical Sciences.
  • Must be able to interact interdepartmentally in a professional manner
  • Experience presenting and speaking in front of large groups
  • Ability to manage multiple projects simultaneously and prioritize work
  • Possess critical analytical skills to effectively evaluate equipment performance and troubleshoot equipment
  • Ability to identify and anticipate problems or errors and provide innovative solutions
  • Practical experience with ES instrumentation
  • Excellent customer service and communication skills (oral and written)
  • Proficient with Microsoft and Adobe suite products

Preferred Qualifications:

  • Experience working with process control instrumentation and software in manufacturing environments
  • Knowledge and practical experience in semiconductor and vacuum coating applications
  • Masters of Science in Engineering or Physical Sciences.


Compensation will be commensurate with experience including a competitive base salary, bonus opportunity, competitive benefits package, and relocation assistance.

INFICON, is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment.

INFICON is also committed to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for an employment opportunity at INFICON and require special assistance or an accommodation during the application process, please contact Human Resources at 315-434-1100. Determination on requests for reasonable accommodations are made on a case-by-case basis.



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